These Terms & Conditions govern your use of this website and the home services offered through it. Please review these terms carefully before requesting an estimate, scheduling a consultation, booking a service, or otherwise using the website.
1. Acceptance of Terms
By accessing or using this website, submitting a form, requesting a quote, scheduling an appointment, or engaging our services, you agree to be bound by these Terms & Conditions and the applicable Privacy Policy. If you do not agree with these terms, please discontinue use of the website and services.
2. Website Usage
This website provides information about home repair, maintenance, renovation, improvement, installation, and related services. The website may also allow visitors to request consultations, estimates, appointments, or additional information.
The website is intended for lawful use. You may not use the website to submit false information, interfere with its operation, attempt unauthorized access, distribute malicious software, or engage in any activity that could damage the website or affect other users.
3. Intellectual Property
Unless otherwise stated, the text, images, graphics, illustrations, layouts, icons, videos, designs, and other materials displayed on this website are protected by applicable intellectual property laws.
You may view and use the website for personal and legitimate purposes, but you may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without appropriate written authorization.
4. Service Requests
Submitting a service request, enquiry, consultation form, or quote request does not automatically create a binding service agreement. Requests are subject to availability, project requirements, property conditions, and confirmation.
Any work performed will be governed by the applicable written proposal, estimate, work order, or service agreement.
5. User Responsibilities
You agree to provide accurate, complete, and current information when submitting forms, requesting estimates, scheduling services, or communicating about your project.
You are responsible for providing reasonable and safe access to the property and informing us of known site hazards, restricted areas, property conditions, or other circumstances that could affect the work.
6. Property Preparation
Before scheduled work begins, customers should provide clear access to the applicable work areas and secure valuables, fragile belongings, furniture, personal items, and pets where reasonably necessary.
Failure to properly prepare the work area or provide access may result in delays, rescheduling, or additional charges where permitted by the applicable agreement.
7. Quotes and Estimates
Quotes and estimates are based on the information available at the time they are prepared and remain valid only for the period stated in the applicable proposal or estimate.
Pricing may change if the scope of work changes, additional services are requested, material costs change, or previously unknown property conditions require additional work, labor, or materials.
8. Pricing and Payments
All pricing, deposits, progress payments, final balances, material charges, taxes, and other applicable costs will be described in the applicable written agreement.
Final payment is due according to the payment terms stated in the applicable agreement. Additional work outside the original scope may require customer approval before it begins.
Unpaid balances may result in delayed, suspended, or cancelled services where permitted by the applicable agreement and law.
9. Changes to the Project
Requests to add, remove, modify, upgrade, or substitute work or materials may require a written change order or revised proposal.
Approved changes may affect the total cost, materials, labor requirements, and expected completion date of the project.
10. Scheduling
Start dates and project milestones are planned in good faith and are subject to material availability, labor availability, permits, inspections, property access, and other project requirements.
Weather, supplier delays, transportation issues, permit processing, unforeseen site conditions, emergencies, or other circumstances outside reasonable control may affect the schedule. We will make reasonable efforts to communicate significant changes as soon as practical.
11. Cancellations and Rescheduling
Customers should provide reasonable notice when cancelling or rescheduling an appointment. Depending on the applicable agreement, charges may apply for completed work, purchased materials, special-order products, reserved labor, or other costs already incurred.
12. Materials and Products
Materials, fixtures, appliances, equipment, and other products may be subject to availability, supplier restrictions, shipping delays, discontinued products, or manufacturer limitations.
If a selected product becomes unavailable, a comparable alternative may be proposed where practical. Material substitutions that affect cost or project requirements may require approval.
13. Customer-Provided Materials
If you provide materials, fixtures, appliances, equipment, or other products for installation, you are responsible for ensuring that those items are suitable, complete, and available for the intended work unless otherwise agreed in writing.
We may not be responsible for defects, incompatibility, missing components, incorrect specifications, manufacturer defects, or delays caused by customer-provided materials.
14. Permits and Approvals
Certain projects may require permits, inspections, property-owner approvals, or compliance with applicable building, safety, zoning, or other requirements.
Responsibility for obtaining required permits or approvals will be determined by the applicable written agreement.
15. Safety Requirements
Customers must provide a reasonably safe working environment and disclose known hazards that could affect service personnel, equipment, or the performance of the work.
Work may be postponed, modified, or declined when conditions create an unreasonable safety risk or prevent the service from being performed properly.
16. Warranty
Workmanship warranties apply only as described in the applicable written agreement. Warranty coverage may include specific time periods, conditions, limitations, and exclusions.
Normal wear and tear, misuse, neglect, unauthorized modifications, third-party work, customer-provided materials, or damage caused by others may not be covered.
17. Manufacturer Warranties
Products and materials may be covered by warranties provided by their respective manufacturers. Manufacturer warranties are subject to the manufacturer's own terms, conditions, limitations, exclusions, and claim procedures.
18. Unforeseen Property Conditions
Home projects may reveal hidden or previously unknown conditions, including structural issues, moisture, electrical or plumbing problems, inaccessible areas, code requirements, or other concealed conditions.
Such conditions may require additional work, materials, time, or expense and may result in changes to the original scope, pricing, or schedule.
19. Third-Party Services
Some projects may involve independent contractors, specialist trades, suppliers, manufacturers, delivery providers, payment processors, or other third parties.
Services or products provided by third parties may be subject to their own terms, warranties, policies, and limitations.
20. Website Content Disclaimer
We make reasonable efforts to keep website information accurate and useful. However, service descriptions, images, pricing examples, specifications, availability, and other content may change or contain errors.
Website content is provided for general informational purposes and does not guarantee a particular price, service result, material, availability, or completion date unless expressly confirmed in writing.
21. Warranty Disclaimer
Except for warranties expressly provided in a written service agreement or required by applicable law, services and website content are provided on an "as available" and "as is" basis to the fullest extent permitted by law.
22. Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of the website or services.
Except where liability cannot legally be limited, total liability relating to a specific service will be limited to the amount paid for the specific service giving rise to the claim.
23. Events Beyond Our Control
We are not responsible for delays or inability to perform caused by circumstances reasonably beyond our control, including severe weather, natural disasters, utility interruptions, material shortages, supplier delays, transportation problems, government actions, emergencies, labor disruptions, or other unforeseen events.
24. Suspension of Services
Services may be suspended or postponed due to non-payment, unsafe conditions, lack of property access, unavailable materials, required permits, customer-requested changes, or other circumstances that prevent the work from being reasonably performed.
25. Termination Rights
Either party may terminate a service agreement according to its written terms and applicable law, including where a material breach occurs.
If services are terminated, the customer remains responsible for amounts properly due for completed work, approved materials purchased, services already provided, and other applicable costs incurred before termination.
26. Privacy
Information collected through website forms, consultations, service requests, appointments, and other interactions is handled in accordance with the applicable Privacy Policy.
27. Dispute Resolution
If a dispute arises concerning a service, payment, project, or transaction, both parties should make a reasonable effort to communicate and resolve the matter informally before pursuing other available remedies.
Any applicable mediation, arbitration, litigation, jurisdiction, or venue requirements will be determined by the applicable written agreement and governing law.
28. Governing Law
These Terms & Conditions will be interpreted and enforced according to the applicable laws governing the service transaction, unless a separate written agreement provides otherwise.
29. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to apply to the fullest extent permitted by law.
30. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, website functionality, technology, business practices, or applicable legal requirements. Updated terms will be made available through the website.
31. Entire Agreement
These Terms & Conditions, together with any applicable quote, proposal, work order, service agreement, warranty, Privacy Policy, and other written terms provided for a specific project, form the applicable agreement governing the website and requested services.
32. Acknowledgment
By continuing to use the website, submitting a request, requesting a quote, scheduling a consultation, or booking a service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, subject to applicable law.